Traver Connect

Description

Traver Connect is an innovative solution designed to bridge gaps in the automotive maintenance industry by seamlessly integrating telecom, automotive, and CRM functionalities. As the Product Manager for this project, I led the development of a platform that not only connects vehicle owners with reliable service providers but also enhances dealership lead conversion strategies.

Product Idea and Goal:
The automotive maintenance sector needed a solution to connect vehicle owners with trustworthy service providers while enabling dealerships to effectively convert leads into sales. The vision was to create a telecom application capable of handling inbound and outbound calls, scheduling appointments, and onboarding dealerships to expand their business.

Solution Delivered:
The final product provided a comprehensive telecom CRM solution that connected call centers with business development centers through cloud services. It transformed automotive maintenance from a cumbersome process into a streamlined, user-friendly experience. The platform offered 24/7 call center support, flexible pricing, and efficient appointment scheduling, benefiting both clients and dealerships.

Best Features:

• Appointment Creation: Easy scheduling with top dealerships across the US.
• Inbound/Outbound Calls: Efficient communication with minimal wait times.
• Core Dealership Services: Access to essential services for vehicle upkeep.
• Report Suite: Dashboard views for multiple levels of management, displaying top KPIs.

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